Privacy Policy

Our Commitment to Your Privacy

At BarrierMax Santa Clarita Fence Builders, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our fence installation and repair services or visit our website at www.santaclaritafencingco.com.

By using our services or website, you agree to the practices described in this policy. We encourage you to read this policy carefully to understand how we handle your information.

Information We Collect

Information You Provide to Us

When you request a quote, schedule a consultation, or contact us for services, we collect information you voluntarily provide, including:

• Your name, phone number, and email address
• Your property address where fence services are needed
• Project details and preferences for your fence installation or repair
• Payment information when you hire our services
• Any additional information you choose to share in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:

• Your IP address and browser type
• Pages you view and links you click on our website
• The date and time of your visit
• The website that referred you to our site

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with quotes and estimates for fence services
• To schedule and perform fence installation, repair, or replacement work
• To communicate with you about your project, appointments, and service updates
• To process payments and maintain billing records
• To respond to your questions, comments, and support requests
• To improve our website, services, and customer experience
• To send you information about our services, promotions, and updates (with your consent)
• To comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We work with trusted third-party companies that help us operate our business, such as payment processors, scheduling tools, and communication platforms. These providers only have access to information necessary to perform their services and are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If BarrierMax Santa Clarita Fence Builders is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Secure storage of customer records and project information
• Limited access to personal information by authorized personnel only
• Regular review of our information collection and storage practices
• Physical, electronic, and procedural safeguards

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain industry-standard protection measures.

Your Privacy Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can request to review or update the personal information we have about you by contacting us directly.
• Marketing Communications: If you no longer wish to receive promotional emails from us, you can opt out by clicking the unsubscribe link in any marketing email or by contacting us.
• Data Deletion: You may request that we delete your personal information, subject to certain legal obligations that may require us to retain some information.
• California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

If you believe we have collected information from a child, please contact us immediately so we can address the situation.

Third-Party Links

Our website may contain links to third-party websites, such as material suppliers or industry resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

When you click on a link to a third-party website, you leave our site and this Privacy Policy no longer applies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes keeping records for warranty purposes, tax compliance, and resolving disputes.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: